FAQs

Technical FAQs

Do I need to have access to a computer to attend?

Yes. Based on financial need and eligibility, we provide students a loaner laptop and printer to ensure they have the equipment they need for school. These laptops and printers are Insight School of Oregon–Painted Hills (ISOR-PH) instructional property and must be returned when the student leaves the school. ISOR-PH also provides assistance with technical and software issues for loaner laptops and printers. Families need to secure their own internet service provider.

What computer skills are required?

The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. Middle school and high school students are most successful if they have basic computer skills.

Do I need high speed internet access to attend?

No. Although high-speed internet access definitely makes the experience of learning online much more satisfying, it is not absolutely necessary. Some geographic areas unfortunately do not have high-speed access available. However, for those areas that do, it is the preferred type of access for the program.

How do I get technical support?